Refund Policy

Panchakshara has a friendly return and refund policy to ensure your online purchase is free of stress. We offer "100% Buyer Protection Program" for our valued customers. We are always with you, before your purchase and after your purchase. We are not perfect but we have ensured hard that our refund/return policies do not bring any ugly surprises to you post your purchase.

When will I be refunded?

We can refund you when the product will be delivered to us. Remember that items have to be returned to us directly by you. Once received, we will credit the amount back to you within 7 working days (does not include Saturdays, Sundays and Bank Holidays). However the same is subject to transaction and processing time taken by bank/payment gateway. All refunds will be made after deducting the transaction charges levied by the bank and / or the payment gateway, the cost of shipping or courier charges (back and forth), customs duty and / or any other charges that may have been borne by Panchakshara.com in processing and / or delivering the service, as applicable. However, no recovery of above mentioned shall be made if refund is due to damaged/defective/ broken product.